What information do we collect about you?
We will collect information such as personal details, including name, address, next of kin, records of appointments, visits, e-mails, telephone calls, your health records, treatment and medications, test results, etc. and any other relevant information to enable us to deliver effective care.
How we will use your information
Your data is collected for the purpose of providing direct client care; however, we can disclose this information if it is required by law, if you give consent or if it is justified in the public interest. The practice may be requested to support research; however, we will always gain your consent before sharing your information with medical research databases such as the Clinical Practice Research Datalink and QResearch or others when the law allows.
Maintaining confidentiality and accessing your records
We are committed to maintaining confidentiality and protecting the information we hold about you. We adhere to the General Data Protection Regulation (GDPR), the NHS Codes of Confidentiality and Security, as well as guidance issued by the Information Commissioner’s Office (ICO). You have a right to access the information we hold about you, and if you would like to access this information, you will need to complete a Subject Access Request (SAR). Please ask at reception for a SAR form and you will be given further information. Furthermore, should you identify any inaccuracies, you have a right to have the inaccurate data corrected.
Opt-outs
You have a right to object to your information being shared. Should you wish to opt out of data collection, please contact a member of staff who will be able to explain how you can opt out and prevent the sharing of your information.
Cookies
We collect data through cookies and similar technologies. We use cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers) to recognize you and/or your device(s) on, off and across different Services and devices. You can control cookies through your browser settings and other tools. You can also opt-out from our use of cookies and similar technologies that track your behavior on the sites of others for third party advertising. Cookies can be removed by following your web browsers directions.
Data
We collect information that your browser sends whenever you visit Aesthetics Glow website. We collect your personal data (such as your name, email, date of birth etc) and use the data that we have about you to provide and personalize, including with the help of automated systems and inferences we make, our Services (including ads) so that they can be more relevant and useful to you and others.
Advertising
We target (and measure the performance of) ads to Our website visitors, directly or through a variety of partners, using the following data, whether separately or combined:
- Data from advertising technologies on and off our Services, like web beacons, pixels, ad tags, cookies, and device identifiers;
- User provided information (e.g., profile, contact information, title and industry);
- Data from your use of our Website (e.g., search history, feed, content you read)
Ad Choices
We adhere to self-regulatory principles for interest-based advertising and participate in industry opt-outs from such ads. This does not opt you out of receiving advertising; you will continue to get other ads by advertisers not listed with these self regulatory tools.
Retention periods
In accordance with the NHS Codes of Practice for Records Management, your healthcare records will be retained for 10 years after death, or if a client emigrates, for 10 years after the date of emigration.
What to do if you have any questions
Should you have any questions about our privacy policy or the information we hold about you, you can: email at info@aestheticsglow.com or contact us on 08432895527
Complaints
In the unlikely event that you are unhappy with any element of our data-processing methods, you have the right to lodge a complaint with the clinic by emailing info@aestheticsglow.com
Changes to our privacy policy
We regularly review our privacy policy and any updates will be published on our website, in our newsletter and on posters to reflect the changes. This policy is to be reviewed 30/4/2020.