Set out below are the terms on which Aesthetics GLOW Ltd provides service to its clients. Please ensure that you have read and fully understood them prior to booking a treatment at our clinic.
1. Deposit and Cancellation Policy Booking a consultation:-
We take a redeemable deposit of £50 for all our consultations. Should you need to cancel or reschedule we kindly ask that you call us 48 hours before your appointment. Failure to give the full notice will result in the deposit being taken by the clinic. This allows us to manage our diaries and offer the appointment time to another client.
2. Appointments and cancellations
All doctors, nurses and therapists at Aesthetics GLOW are trained and approved in accordance with the clinic’s treatment protocols and therefore Aesthetics GLOW does not guarantee continued treatment with a named doctor, nurse or therapist.
If you are unable to attend your appointment, please contact us immediately on 08432895527. We will need to know that you wish to cancel by 10am 48 hours before your appointment is due. Failure to cancel or rearrange with 48 hours notice period will result in the loss of the treatment from your value pack or deposit being redeemed.
Please arrive for your appointment at least 15 minutes in advance so that the necessary paperwork can be completed. Late arrival may result in reduced treatment time or forfeiting of the appointment. Aesthetics GLOW will endeavour to ensure that your appointment runs to time; however, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance.
Prior to your appointment we will inform you of any preparation required in advance of your treatment. Failure to follow the guidelines may result in cancellation of your appointment, reduced treatment time, or additional fees being charged.
Children and pets are not allowed in the clinic due to Health Care Regulations
3. Credit card details, deposits and payments
To secure an appointment at Aesthetics GLOW a deposit is required.
For an appointment with a doctor, nurse or therapist: a deposit of £50 will be charged.